Frequently asked questions FAQ

WHAT ARE THE DIFFERENCES BETWEEN A CUSTOM FIT MOUTHGUARD AND STORE BOUGHT ONE?

Its CUSTOM made for YOU. Your mouthguard will be fabricated from a stone model of your teeth and made with the best shockproof material on the market. The stability of your custom fit mouthguard allows you to breathe and communicate easily when worn. In-store bought mouthguards often come in one size and offer partial to no protection. In addition, they lose up to 70% of their efficiencies after boiling in hot water (Boil & Bite).

HOW DO WE TAKE OUR DENTAL IMPRESSIONS?

We will send you an “impression kit” with instructions (and an instructional video) that will allow you to take your dental impression in the comfort of your home! You will then send it back to us using the prepaid mailing envelope included in the kit.

CAN MY MOUTHGUARD FALL WHILE IM PRACTICING MY SPORT?

Stability is one of the qualities you’ll find in none other than custom mouthguard. Your guard will be made from an exact replica of your teeth which will allow it to be fixed in place at all times.

WHAT ARE THE MOUTHGUARD THICKNESSES AVAILABLE & WHICH ONE SUITS ME?

Our custom mouthguard thickness varies between 3 and 5mm! You will find more details to help you identify which protection is more suited for you by clicking here!

Which payment methods do you accept?

We accept payments by Visa, Mastercard and American Express on our website. In the event of a group, we can move to facilitate the transactions.

IS IT POSSIBLE TO CUSTOMIZE MY MOUTHGUARD?

Absolutely, we want your protector to represent you. Choose from our exclusive Guard2win designs or build your own. Visit the mouthguard page to see our different options.

WHAT IF I DON’T LIKE MY MOUTHGUARD?

If you are not satisfied with your mouthguard, return it to us within 14 days of receipt with the proof of purchase and we will replace it free of charge.

DO YOU HAVE GROUP DISCOUNTS AVAILABLE?

We do! Contact us for additional information!

HOW LONG WILL IT TAKE TO RECEIVE MY MOUTHGUARD?

Upon receipt of your impression, approximately 5 to 7 business days!

HOW LONG WILL MY MOUTHGUARD LAST?

The life span of a custom mouthguard is estimated to be up to 3 years if properly cleaned and maintained. To properly maintain your mouthguard, use the disinfectant and cleaner after each use.

WHAT IF THERE IS A PROBLEM WITH MY MOUTHGUARD (FITTING, ADJUSTMENT, ETC)?

We keep your stone mold safely stored! In case of any inconvenience, mail us your defective mouthguard with your proof of purchase and we will adjust it or replace it at no cost to UP TO 3 MONTHS OF PURCHASE DATE.

DO YOU MAKE MOUTHGUARDS FOR ATHLETES WHO WEAR BRACES OR ORTHODONTIC APPLICANCES?

Please note that our Guard2win self-impression kit is not designed for people wearing braces or orthodontic appliances!